TDAC Rejection – Why Travelers Get Denied & How to Avoid It Easily?

Since the launch of the Thailand Digital Arrival Card (TDAC), many travelers from the Philippines have reported unexpected issues, especially TDAC rejection. This digital system, meant to simplify entry procedures, has also introduced new technical and procedural challenges.

If you are a Filipino traveler whose TDAC got rejected or you want to avoid facing such issues, this guide will help you understand the real reasons and show you how to fix them.



One of the top causes of TDAC rejection is incorrect passport information. Even a single wrong letter in your name, passport number, or expiry date can lead to automatic disapproval.

Solution:

Copy your details directly from your passport. Double-check everything before submission.



Thailand (TDAC Form) follows the DD/MM/YYYY date format. Many travelers, especially Filipinos, accidentally enter MM/DD/YYYY, which causes confusion in the system and may result in TDAC rejection.

Solution:

Use the calendar tool provided during the form submission to avoid manual errors.



Filing your TDAC less than 48 hours before your flight increases your risk of rejection. The system needs time to verify and approve your application.

Solution:

Submit your TDAC at least 2 to 3 days before your departure date to ensure smooth approval.



Low-quality passport scans or photos are a frequent cause of TDAC rejection. If the machine-readable zone (MRZ) is not clear, your submission can be rejected automatically.

Solution:

Take a well-lit, full-page photo of your passport’s data page. Ensure it is not blurry, cropped, or obstructed.



If the address of your hotel or residence in Thailand is vague or partially filled, your TDAC may be rejected.

Solution:

Provide complete details, including the hotel name, street address, city, and postal code. Use your booking confirmation as a reference.



The TDAC approval is sent to your email. If you enter the wrong address or do not check it regularly, you may miss the notification or approval code, leading to unnecessary panic or delays.

Solution:

Double-check your email address and check your spam folder after submission.



Some travelers rush through the form and skip fields that appear optional but are actually required. Leaving fields empty can cause automatic rejection.

Solution:

Take your time. Fill in every field accurately. The system may not warn you until it is too late.


There are fake or unofficial TDAC submission portals online. Using them may result in errors, rejections, or data theft.

Solution:

Always submit your application through the official platform. Avoid third-party websites claiming to offer guaranteed approvals or faster processing.



A slow or unstable internet connection may result in incomplete form submissions or uploading issues. This can also trigger a TDAC rejection.

Solution:

Use a reliable internet connection and an updated browser to complete your application in one go.



Many travelers give up after one rejection, assuming they are not allowed to apply again. But the system allows multiple attempts until you get it right.

Solution:

Review the reason for rejection, correct the errors, and resubmit confidently. The most recent valid TDAC is the one that counts.


Avoid rejection—check these before you apply:

Step What to Do
Passport Details Copy directly and check twice
Dates Use the correct format: DD/MM/YYYY
Submission Time Apply 48–72 hours before travel
Passport Photo High-quality, clear, full page
Accommodation Full address, not just hotel name
Email Double-check and monitor inbox/spam
All Fields Complete every field carefully
Official Portal Avoid unofficial third-party sites
Internet Use a stable connection during submission
After Rejection Fix and resubmit immediately

  • Double-check everything—even one wrong letter can lead to rejection.
  • Apply early—submit your TDAC 48–72 hours before your flight.
  • Check your email (and spam folder)—your QR code and approval come there.
  • Don’t panic after rejection—fix the issue and simply reapply.

The most common reasons include incorrect passport details, blurry passport photos, incomplete accommodation addresses, and submitting too close to the travel date. Even small typos or skipped fields can trigger rejections.

Yes. There is no penalty for resubmitting. Simply correct the errors from your previous application and reapply using the official TDAC portal before your departure.

It’s recommended to submit your TDAC application 48 to 72 hours before your flight. Early submissions reduce the risk of processing delays and rejection due to incomplete reviews.


Facing TDAC rejection can be frustrating, especially when you are excited about your trip to Thailand. However, the good news is that most rejections are due to small, avoidable mistakes. By following the steps in this article, Filipino travelers can drastically reduce the chances of rejection and enjoy a smooth travel experience.

Plan ahead, enter information carefully, and stay informed about the latest TDAC requirements. A few extra minutes of attention can save you from hours of travel stress.

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